1. Who We Are

Elite Airport Rides is a taxi service providing airport transfers and long-distance journeys across the UK.

Business name: Elite Airport Rides
Email: [email protected]
Phone: 01933375968

We are the data controller responsible for your personal data.

2. What Data We Collect

We may collect and process the following information:

  • Name
  • Email address
  • Phone number
  • Pickup and drop-off addresses
  • Travel details (dates, times, flight information if provided)
  • IP address and device information
  • Website usage data

3. How We Collect Your Data

We collect data when you:

  • Make a booking or enquiry via our website
  • Contact us by phone, email, or form
  • Use our website (via cookies and analytics tools)

4. How We Use Your Data

We use your data to:

  • Process and manage your bookings
  • Communicate with you about your journey
  • Provide customer support 
  • Improve our website and services
  • Monitor website performance using analytics
  • Meet legal and regulatory requirements

5. Legal Basis for Processing

Under UK data protection law, we rely on:

  • Contractual necessity
  • Legitimate interests
  • Consent
  • Legal obligations

6. Cookies and Analytics

  • We use cookies to improve your browsing experience.
  • We use Google Analytics to collect anonymised usage data.

7. Sharing Your Data

  • We do not sell your personal data.
  • We may share data with service providers where necessary.

8. Data Retention

  • We only keep your personal data as long as necessary.

9. Your Rights

  • You have rights including access, correction, deletion, and objection.

10. Data Security

  • We take appropriate measures to protect your data.

11. Third-Party Links

  • We are not responsible for external websites.

12. Changes to This Policy

  • We may update this policy.

13. Complaints

  • You can contact us or the ICO.

14. Contact Us

Email: [email protected]
Phone: 01933375968